Business Etiquette Training
Exceptional Business Etiquette Training for Australia
Master the art of winning friends and influencing people in a way that avoids blunders and fits with today’s workplace.
WeTrain’s interactive Business Etiquette training takes attendees through industry best-practice for all matters concerning office etiquette, first meetings, dining manners and general business courtesy. Our guide to the art of small talk will instil skills that make conversing and connecting with people a breeze.
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25+
Years Experience
55k+
People Trained
75+
Specialist Trainers
1-day
program
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Training Overview
In today’s increasingly informal society, good manners stand out! However, many people in the workforce do not understand the importance of the best way to behave when meeting with colleagues, clients and potential clients.
WeTrain’s interactive Business Etiquette training takes attendees through industry best-practice for all matters concerning office etiquette, first meetings, dining manners and general business courtesy. Our guide to the art of small talk will instil skills that make conversing and connecting with people a breeze.
WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.
What You’ll Learn
Like all of WeTrain’s courses, our Business Etiquette course is designed specifically around your individual business needs. Each course differs slightly but here’s an idea of what the training will include:
- The new rules to meeting the expectations of the workplace in the 21st century
- How to avoid making an error which may be embarrassing or costly
- How to avoid causing offence or creating unintentional problems in a diverse workplace
- Establishing the differences between phone and online etiquette
- Business grooming for men and women
- How to look professional and approachable in the workplace
- Meeting and greeting the professional way, including the art and science behind the perfect handshake
- Creating a great first impression before you’ve opened your mouth
- How to create a rapport that puts clients at ease and makes them feel like they’ve known you for years
- The ten fundamental principles to small talk and niceties and being able to progress naturally from this to business topics
- How to network like a pro so that you can build up valuable contacts with ease and respect
- How to conduct yourself at events outside the office such as meetings, conferences and business dinners
- How to be liked, be successful and admired — WeTrain’s 10 Commandments of Human Relationships
- How to implement new-found Business Etiquette skills into your workday for great success.
The Benefits of Business Etiquette Training For You and Your Organisation
Your staff are some of your company’s greatest assets and are essential in achieving your business goals and targets. To do this, they need the skills to network and communicate with ease, and to understand how to act appropriately in all situations. The benefits of taking WeTrain’s Business Etiquette course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- Mutual respect and professionalism create a harmonious and positive workplace environment
- Your organisation is represented by staff who know exactly how to interact well with clients and make an excellent first impression.
- Fewer complaints and legal issues as a result of your team’s courteous and respectful behaviour
- More business thanks to the reputation of your well-mannered and respectful staff
- A respectful and happy workforce who are constantly improving customer relations
The WeTrain Advantage —WeTrain’s National Network of Trainers
Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
What Are Ideal Course Numbers?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
Who Should Attend Business Etiquette Training?
Nearly every person in your organisation deals with customers and other staff members. There are very few people who wouldn’t benefit from taking Business Etiquette training. In our experience, it’s not unusual to find CEOs on the course alongside frontline team members in this type of training. Mutually beneficial for staff and the organisation involved, team members in the following categories are particularly likely to benefit:
- Any staff members who are in contact with customers or prospective customers
- Your sales team and sales support staff
- Any of your organisation’s brand ambassadors
- All managers
- Your executive staff including assistants and account execs
- Teams with diverse backgrounds
- Staff who interact with international customers and suppliers
As all our courses are tailor-made to your organisation, we will develop a course for any level and audience. Just let us know your requirements.
How is Business Etiquette Training Delivered?
WeTrain’s Business Etiquette course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.
To ensure your training is relevant to your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Business Etiquette program either from your workplace or a venue of your choice
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
Training Overview
In today’s increasingly informal society, good manners stand out! However, many people in the workforce do not understand the importance of the best way to behave when meeting with colleagues, clients and potential clients.
WeTrain’s interactive Business Etiquette training takes attendees through industry best-practice for all matters concerning office etiquette, first meetings, dining manners and general business courtesy. Our guide to the art of small talk will instil skills that make conversing and connecting with people a breeze.
WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.
What You’ll Learn
Like all of WeTrain’s courses, our Business Etiquette course is designed specifically around your individual business needs. Each course differs slightly but here’s an idea of what the training will include:
- Nhe new rules to meeting the expectations of the workplace in the 21st century
- NHow to avoid making an error which may be embarrassing or costly
- NHow to avoid causing offence or creating unintentional problems in a diverse workplace
- NEstablishing the differences between phone and online etiquette
- NBusiness grooming for men and women
- NHow to look professional and approachable in the workplace
- NMeeting and greeting the professional way, including the art and science behind the perfect handshake
- NCreating a great first impression before you’ve opened your mouth
- NHow to create a rapport that puts clients at ease and makes them feel like they’ve known you for years
- NThe ten fundamental principles to small talk and niceties and being able to progress naturally from this to business topics
- NHow to network like a pro so that you can build up valuable contacts with ease and respect
- NHow to conduct yourself at events outside the office such as meetings, conferences and business dinners
- NHow to be liked, be successful and admired — WeTrain’s 10 Commandments of Human
- NHow to implement new-found Business Etiquette skills into your workday for great success.
The Benefits of Business Etiquette Training For You and Your Orga
Your staff are some of your company’s greatest assets and are essential in achieving your business goals and targets. To do this, they need the skills to network and communicate with ease, and to understand how to act appropriately in all situations. The benefits of taking WeTrain’s Business Etiquette course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- NMutual respect and professionalism create a harmonious and positive workplace environment
- NYour organisation is represented by staff who know exactly how to interact well with clients and make an excellent first impression.
- NFewer complaints and legal issues as a result of your team’s courteous and respectful behaviour
- NMore business thanks to the reputation of your well-mannered and respectful staff
- NA respectful and happy workforce who are constantly improving customer relations
The WeTrain Advantage —WeTrain’s National Network of Trainers
Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
What Are Ideal Course Numbers?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
Who Should Attend Call Centre Training?
Nearly every person in your organisation deals with customers and other staff members. There are very few people who wouldn’t benefit from taking Business Etiquette training. In our experience, it’s not unusual to find CEOs on the course alongside frontline team members in this type of training. Mutually beneficial for staff and the organisation involved, team members in the following categories are particularly likely to benefit:
- NAny staff members who are in contact with customers or prospective customers
- NYour sales team and sales support staff
- NAny of your organisation’s brand ambassadors
- NAll managers
- NYour executive staff including assistants and account execs
- NTeams with diverse backgrounds
- NStaff who interact with international customers and suppliers
As all our courses are tailor-made to your organisation, we will develop a course for any level and audience. Just let us know your requirements.
How is Business Etiquette Training Delivered?
WeTrain’s Business Etiquette course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.
To ensure your training is relevant to your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Business Etiquette program either from your workplace or a venue of your choice
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
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