Emotional Intelligence Training
1300 766 186Master your emotions for better personal and professional performance.
Training Overview
Also known as EQ, Emotional Intelligence describes our awareness of and ability to manage our emotions and relationships. EQ is an important factor in both our personal and professional success as it dictates our ability to connect with others and stay in control in difficult situations.
Truly extraordinary people don’t just have strong IQs, they also have well developed EQs. This course will help people recognise emotions in others and take control of their own for a higher level of personal and professional success.
WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.
What You’ll Learn
WeTrain’s Emotional Intelligence course is tailored to meet the unique situation and goals of your staff. Each course will vary depending on your circumstances but will likely include some of the following topics and material:
- The history and meaning of emotional intelligence
- Understanding how emotional and physical health are connected
- Mastering the techniques to leverage emotional intelligence in the workplace
- Recognising different emotions and learning how to manage them effectively
- Creating a personal vision statement so you can identify where your EQ strengths and weaknesses lie
- Recognising emotions in others in order to be a better communicator in the workplace
- … and more
The Benefits of Emotional Intelligence Training For You and Your Organisation
Understanding the power of emotions and how they influence our everyday lives can make a huge difference to our reactions and the decisions we make. Those with a strong EQ tend to be more emotionally balanced and able to handle stressful situations well.
Giving your team the opportunity to develop their Emotional Intelligence can encourage workplace harmony and improve customer experience. Companies which have provided this training for their staff have reported:
- Increased camaraderie between team members who have a deeper understanding of each other’s emotional needs
- Stronger levels of cooperation amongst colleagues and improved customer experience
- Improved customer feedback thanks to more positive interactions with your team
- Better sales results and higher profits due to increased customer satisfaction and higher productivity
Who Should Attend Emotional Intelligence Training?
WeTrain’s Emotional Intelligence program is useful for your entire team, from frontline staff to executives and CEOs. Experience and customer feedback have told us that Emotional Intelligence is beneficial threefold: for the attendees, the organisation and ultimately, the customer.
Employees who will find the course content helpful include:
- Internal and external facing team members
- Your sales teams and their support staff
- Your brand ambassadors
- Press and marketing teams
- Your admin teams, receptionists, telephonists and public ambassadors
- Your executive team
As your course is unique to your company, we tailor it to the appropriate level and audience relevance. Just tell us your requirements.
How is the Course Delivered?
WeTrain’s Emotional Intelligence course is generally presented as an engaging, interactive and fun one-day program, however, we can tailor the content to present a shorter session for conferences and events.
We aim to deliver training which is completely relevant for your business and your team. That’s why we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Emotional Intelligence program either from your workplace or at a venue of your choice.
WeTrain’s Emotional Intelligence training is a one-day program.
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
What Are Ideal Course Numbers?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
The WeTrain Advantage—WeTrain’s National Network of Trainers
Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
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Some of the Organisations
we have worked with include:
In operation for 25 years, WeTrain has worked with companies from around Australia.
What Our Customers Say
“The RIRDC Rural Women’s Award has enjoyed a two-year long relationship with WeTrain. The Award is a leadership and capacity building initiative and we employ their trainers to teach our Award recipients to present professionally and with confidence. Judeth was our trainer and her workshops are the stand-out workshops of our program, because she empowers people and she offers strategic and practical support and tools. I love the way Judeth practices what she preaches, she puts a lot of work into preparing for her workshops and has an intimiate knowledge of our recipients, so ensuring solid connections and maximising the benefits of the learnings. And the results speak for themselves. Our Award recipients have delivered incredibly powerful and moving presentations thanks to Judeth’s efforts”
Edwina Clowes, National Coordinator – RIRDC Rural Women’s Award
“Thank you for delivering a great workshop that gave our staff the feedback, tips and confidence they needed to deliver professional presentations. The workshops were well considered and catered to the different learning styles and experience levels in our different teams. The sessions were enjoyed by all and were very beneficial. I would highly recommend the training”
Santi Burridge, Director, Treysta Wealth Management
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