Interactive, engaging and customised soft skills delivered live, in-person, virtually or online!

shutterstock_104885975

Imagine if every one of your employees worked an extra 1 or 2 days a week, at no extra cost to you!

You’re thinking that’s not possible – right?

Did you realise, though, that every employee is wasting 1 or 2 days every week because of the inefficient and ineffective use of email?

Independent Studies have demonstrated that this could even be a conservative estimate!

• Independent research by Atos Origin: “The average employee spends 40% of their working week dealing with… emails which add no value to the business.”

• McKinsey Global Institute and International Data Corp: “More than a quarter of the average worker’s day is spent answering and reading emails.”

So, between 25% and 40% of an average employee’s working day is spent on email.

And of that time, how much is wasted?

• Andrew Killick of the University of Glasgow and Modeuro Consulting: “About 20% of the time, we’re using email correctly… But 80% of email traffic is ‘waste’.”

So somewhere between 25% and 40% of work time is spent on email. And 80% of that is waste.

Every one of your people wastes between 1 and 2 days per week on useless email!

Clearly, this isn’t only a waste of your company’s time, but also a waste of your company’s money!

So how can you change that?

Email must become more Efficient – Time and effort spent on email must be better organised. Email must become more Effective – The emails must be written in a way that does the job better.

Imagine if every employee worked an extra 1 or 2 days a week…

They can!

You could gain an extra 20-30% Productivity with Effective and Efficient Email.

So we decided to help you to achieve this goal.

We put together a course based on all the latest thinking on the effectiveness and efficiency of email today.

This one-day course, would be further customised to your specific organisational needs and would cover:

1. How become efficient in using email:

  • Checking and sending strategies
  • Organisation strategies for email
  • Time Management and Email
  • Reading and responding to emails

2. How to write an effective email

  • Email Etiquette
  • What makes a good email?
  • Recognising mistakes and correcting them
  • How to structure a good email:
  • How to start emails
  • What goes where in a well-structured email
  • How to end emails
  •  Voice and tone
  • Checklist for effective emails
  • Email subject lines
  • Check before you send

 There are many Email Templates included in the workbook, and effective email templates specific to your workplace can also be added. Email Templates included:

  • Request
  • Apology
  • Information
  • Question
  • Thank you
  • Saying no

If you would like to find out more about this course please email us at info@upfrontcommunication.com.au or call us on 1300 766 186.



How Can We Help?