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Using DiSC Personality Profiles For Effective Team Working

Is your team trying to just get along without fully understanding each other’s personality profile? That’s like going on a blind date, literally blindfolded! When you pull a team together it’s important that they complement each other and are aware that not all personality traits will align without some conflict.

Good and Bad Examples of Organisational Culture

My trainers were asking me to share with them some examples of really great organisational culture and really bad culture that I see when I go into so many different organisations around Australia weekly. I have recorded short audio describing just one example of what I consider a great culture and one that I find extremely sad and depressing. See for yourself by listening to the audio.

Mastering Business Etiquette

Love it or loathe it, the fact is that there are rules of behaviour in the world of business. Break them and you risk being shunned and excluded. Understand the rules and your business life will go forward more smoothly. Business Etiquette is not about old-fashioned or outdated behaviour. It’s a practical set of guidelines to help you successfully navigate each stage of a successful business relationship.

How to Have More Confidence and Be More Influential

I love to learn and I am loving all the new research that is coming out now about proven techniques we can all use to be, both, more confident and more influential with others. I am excited to share these findings with you in this audio I have just recorded for you.

Assertiveness and Getting What You Want

Few of us like confrontations. You might feel that you’re not in a position to ask for what you really want. With customers, you might feel you have no choice but to do what they want (rather than what you would prefer). So it’s all too easy to let things drift. The problem is that has costs as well.

Getting Your Message Across with Impact

In today’s fast-paced, competitive business world, it’s ESSENTIAL to be able to get your message across quickly, accurately and with IMPACT. That applies both with customers and prospects AND within your organisation where effective communication and coordination is vital to success. Inside your business, not communicating effectively could cause costly problems.

3 Action Steps To Take Control And Get Back Some of That Precious Time

Time is probably the most precious asset any business owner, employee or entrepreneur possesses. And once it’s gone…you can’t get it back. Think of all the things you need time for. Time to solve problems. Time to invent, create, think and plan. Time to gather and make sense of information. Time to develop sales, marketing, management and profit breakthroughs. Time to network.

Always Keep The Customer In Mind

While it’s easy to acknowledge the importance of the customer, it’s not always so easy to keep them in mind every day. I wanted to show you find 3 ways to help you do that in today’s blog. First, let’s recap just WHY it’s so important for a small business owner or entrepreneur to keep the focus squarely on the customers.