Is your team trying to just get along without fully understanding each other’s personality profile? That’s like going on a blind date, literally blindfolded! When you pull a team together it’s important that they complement each other and are aware that not all...
My trainers were asking me to share with them some examples of really great organisational culture and really bad culture that I see when I go into so many different organisations around Australia weekly. I have recorded short audio describing just one example of what...
Love it or loathe it, the fact is that there are rules of behaviour in the world of business. Break them and you risk being shunned and excluded. Understand the rules and your business life will go forward more smoothly. Dale Carnegie’s book How To Make Friends And...
I love to learn and I am loving all the new research that is coming out now about proven techniques we can all use to be, both, more confident and more influential with others. I am excited to share these findings with you in this audio I have just recorded for you....
It’s a strange thing, but all too often it seems that you are the last one to get what you want! There might be many reasons for that. Few of us like confrontations. You might feel that you’re not in a position to ask for what you really want. With customers you might...
In today’s fast-paced, competitive business world, it’s ESSENTIAL to be able to get your message across quickly, accurately and with IMPACT. That applies both with customers and prospects AND within your organisation where effective communication and coordination is...
You probably have enough stress to deal with every day without needlessly having to cope with more. Those difficult situations generally involve other people. That could mean an unhappy customer, an awkward business partner or an employee not performing. Whatever the...
Time is probably the most precious asset any business owner , employee or entrepreneur possesses. And once it’s gone…you can’t get it back. Think of all the things you need time for. Time to solve problems. Time to invent, create, think and plan. Time to gather and...
While it’s easy to acknowledge the importance of the customer, it’s not always so easy to keep them in mind every day. I wanted to show you find 3 ways to help you do that in today’s blog. First let’s recap just WHY it’s so important for a small business owner...
It can be very confusing! Say you are at a networking event and speaking with a colleague when another person joins your group. In an instant, you have to get it right… you need to know the correct procedure to correctly introduce the two people. The...
