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Good and Bad Examples of Organisational Culture

by | Aug 22, 2016 | Training

My trainers were asking me to share with them some examples of really great organisational culture and really bad culture that I see when I go into so many different organisations around Australia weekly. I have recorded a short audio describing just one example of...
How to Handle a Difficult Delegate

How to Handle a Difficult Delegate

by | Oct 31, 2014 | Training

Any of us who have the privilege of speaking to groups and training people, know that the majority of delegates are lovely but every now and then we all get a difficult person in the room. In my audio blog today I give you a few tips on how to handle it...
Replace This Word With Another Little Word…

Replace This Word With Another Little Word…

by | Aug 18, 2014 | Training

I wonder how often we are all using this negative word without even thinking about it? Replace this one little word with this one when you communicate and see the difference! Please click on the audio link below to learn what the negative word is and what we should be...