
How to Handle a Difficult Delegate
Any of us who have the privilege of speaking to groups and training people, know that the majority of delegates are lovely but every now and then we all get a difficult person in the room. In my audio blog today I give you a few tips on how to handle it...
The Two Most Powerful Words in the English Language To Get Buy In From Others
In this blog post Judeth Wilson shares the two most powerful words in the English Language and how we can use them to positively influence others in all of our verbal and written communication....