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Good and Bad Examples of Organisational Culture

My trainers were asking me to share with them some examples of really great organisational culture and really bad culture that I see when I go into so many different organisations around Australia weekly. I have recorded short audio describing just one example of what...

How to Have More Confidence and Be More Influential

I love to learn and I am loving all the new research that is coming out now about proven techniques we can all use to be, both, more confident and more influential with others. I am excited to share these findings with you in this audio I have just recorded for you....

Assertiveness and Getting What You Want

It’s a strange thing, but all too often it seems that you are the last one to get what you want! There might be many reasons for that. Few of us like confrontations. You might feel that you’re not in a position to ask for what you really want. With customers you might...
How to Handle a Difficult Delegate

How to Handle a Difficult Delegate

Any of us who have the privilege of speaking to groups and training people, know that the majority of delegates are lovely but every now and then we all get a difficult person in the room. In my audio blog today I give you a few tips on how to handle it...