Communication Excellence
Communication Training
Improving communication skills in the workplace achieves better efficiency and more positive results.
Business Writing
This course provides clear, impactful and powerful business writing training, and strategies for use with customers and in the workplace
Business Etiquette
Master the art of winning friends and influencing people in a way that avoids blunders and fits with today’s workplace.
Assertiveness Skills Training
Learn the skills to be confident and positive in the workplace, regardless of the circumstances.
Team Building
Master the art of negotiation in the workplace for winning results that boost your organisation’s profits and your staff’s morale.
Call Centre Training
Optimise your call centre team’s performance for positive customer feedback and better business results
Change Management
Make transitions smooth and successful.
Coaching and Mentoring
Inspire, motivate and teach the next generation to achieve great things.
Conflict Management
Learn to manage conflict for better relationships as well as personal and professional growth.
Customer Service
Take your customer service to the next level and build your reputation as the best in the business.
Managing Across Cultures
Bridge the cultural divide for a more harmonious and productive team.
Managing Customer Service
Leadership training for customer service team leaders and managers.
Managing Difficult Customers
Teach your staff to respond appropriately to difficult and demanding customers.
Media training
Get the right message heard by thousands and increase positive exposure for your brand
Professional Presentation Skills Training
Learn to deliver effective presentations which will inform and impress any audience.
Telephone Training
Learn how to use a range of skills and tools to increase sales, enhance customer relations and increase productivity.
Telesales Training
How to boost sales, improve customer relations and gain a competitive edge using this powerful business tool.