Communication Training
Exceptional Communication Training for Australia
Improving communication skills in the workplace achieves better efficiency and more positive results.
Learning how to communicate effectively benefits both the individual and the organisation. As well as covering written communication skills training, we will assess non-verbal skills and demonstrate how these affect interactions within the workplace. Using their new skills, staff will be able to deal with difficult situations, give and receive constructive criticism and improve their overall communication skills.
What you’ll learn:
- How to understand your unique communication style and adapt it to situations and other people’s styles
- Techniques to deliver clear communication and avoid misunderstandings and confusion
- How to communicate with a group
- Many More
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Training Overview
Communication is so important for efficiency and positive outcomes in the workplace. If you find your team has difficulty delivering or following instructions, or if you notice constant misunderstandings between your staff, Communication Training can help regain control.
Learning how to communicate effectively benefits both the individual and the organisation. As well as covering written communication skills training, we will assess non-verbal skills and demonstrate how these affect interactions within the workplace. Using their new skills, staff will be able to deal with difficult situations, give and receive constructive criticism and improve their overall communication skills.
WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.
What You’ll Learn
Like all WeTrain courses, our Communications Training courses are designed specifically around your individual business needs. This means each course is slightly different but here’s an idea of what it is likely to cover:
- How to understand your unique communication style and adapt it to situations and other people’s styles
- Techniques to deliver clear communication and avoid misunderstandings and confusion
- How to communicate with a group
- Building and enhancing relationships using Neuro-Linguistic Programming (NLP)
- How to use positive language
- Essential knowledge regarding non-verbal interaction and body language
- How to build your active learning skills and become a great listener
- How to deliver a high impact message
- Using language for persuasion and influence
- Turning tough situations upside-down so the outcome is a winning one for all involved
- The 10 fundamental rules of communication in successful relationships
- Taking your newly learnt communication skills and putting a plan into action
The Benefits of Communication Training For You and Your Organisation
Your staff are some of your company’s greatest assets and are essential in achieving your business goals and targets. To do this, they need to be able to communicate effectively with each other and with your customers, partners and suppliers. WeTrain’s Communication Training will ensure your team develops and hones skills to improve direct and indirect communication with customers and fellow staff members by participating in our team communication courses.
The benefits of taking WeTrain’s Communication Training course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- Your organisation will be represented by a more professional team, including both team members and managers
- Better communication between existing and prospective customers will boost your business
- That all-important ‘first impression’ matters—in this instance, your team’s first interaction with customers will be professional and effective
- New communication skills will create a confident and happy team and workplace environment
- Your internal and external corporate messages will be delivered in a more succinct and compelling manner
The WeTrain Advantage —WeTrain’s National Network of Trainers
Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
What Are Ideal Course Numbers?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
Who Should Attend Communication Training?
Experience has shown us that people from all skill levels benefit from WeTrain’s Communication Training program. It’s not unusual to find CEOs on the course alongside frontline team members. Team members in the following categories are particularly likely to benefit:
- Staff members who deal directly with customers, suppliers, partners and senior management
- Any of your sales staff from Sales Support through to Sales Professionals
- Your organisation’s ambassadors
- All members of management and team leaders
- All members of the executive team
As all our courses are tailor-made for your organisation, we will develop a course for any level and audience. Just let us know your requirements.
How is the Course Delivered?
WeTrain’s Communication Training course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.
To ensure your training is relevant to your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Telephone Training program either from your workplace or a venue of your choice.
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
Training Overview
Communication is so important for efficiency and positive outcomes in the workplace. If you find your team has difficulty delivering or following instructions, or if you notice constant misunderstandings between your staff, Communication Training can help regain control.
Learning how to communicate effectively benefits both the individual and the organisation. As well as covering written communication skills training, we will assess non-verbal skills and demonstrate how these affect interactions within the workplace. Using their new skills, staff will be able to deal with difficult situations, give and receive constructive criticism and improve their overall communication skills.
WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.
What You’ll Learn
Like all WeTrain courses, our Communications Training courses are designed specifically around your individual business needs. This means each course is slightly different but here’s an idea of what it is likely to cover:
- NHow to understand your unique communication style and adapt it to situations and other people’s styles
- NTechniques to deliver clear communication and avoid misunderstandings and confusion
- NHow to communicate with a group
- NBuilding and enhancing relationships using Neuro-Linguistic Programming (NLP)
- NHow to use positive language
- NEssential knowledge regarding non-verbal interaction and body language
- NHow to build your active learning skills and become a great listener
- NHow to deliver a high impact message
- NUsing language for persuasion and influence
- NTurning tough situations upside-down so the outcome is a winning one for all involved
- NThe 10 fundamental rules of communication in successful relationships
- NTaking your newly learnt communication skills and putting a plan into action
The Benefits of Communication Training For You and Your Organisation
Your staff are some of your company’s greatest assets and are essential in achieving your business goals and targets. To do this, they need to be able to communicate effectively with each other and with your customers, partners and suppliers. WeTrain’s Communication Training will ensure your team develops and hones skills to improve direct and indirect communication with customers and fellow staff members by participating in our team communication courses.
The benefits of taking WeTrain’s Communication Training course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- NYour organisation will be represented by a more professional team, including both team members and managers
- NBetter communication between existing and prospective customers will boost your business
- NThat all-important ‘first impression’ matters—in this instance, your team’s first interaction with customers will be professional and effective
- NNew communication skills will create a confident and happy team and workplace environment
- NYour internal and external corporate messages will be delivered in a more succinct and compelling manner
The WeTrain Advantage —WeTrain’s National Network of Trainers
Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
What Are Ideal Course Numbers?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
Who Should Attend Call Centre Training?
Experience has shown us that people from all skill levels benefit from WeTrain’s Communication Training program. It’s not unusual to find CEOs on the course alongside frontline team members. Team members in the following categories are particularly likely to benefit:
- NStaff members who deal directly with customers, suppliers, partners and senior management
- NAny of your sales staff from Sales Support through to Sales Professionals
- NYour organisation’s ambassadors
- NAll members of management and team leaders
- NAll members of the executive team
As all our courses are tailor-made for your organisation, we will develop a course for any level and audience. Just let us know your requirements.
How is the Course Delivered?
WeTrain’s Communication Training course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.
To ensure your training is relevant to your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Telephone Training program either from your workplace or a venue of your choice.
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
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