The Benefits of Conflict Management Training For You and Your Organisation
We all encounter conflict in our daily lives. What’s important is to use it in a positive way and to move forward. To help resolve conflict, one needs to be able to ask the right questions, listen and be motivated to work towards a win/win for all.
Conflict Resolution Training is important for both internal and external-facing staff. The benefits of attending this workshop include:
- A more harmonious workplace with fewer incidences of conflict
- An understanding of how to use conflict to benefit the business and make good decisions
- Better collaboration between individuals and teams
- Improved staff engagement and retention thanks to a more positive work environment
- Improved customer service from team members who know how to handle difficult situations
- Fewer customer complaints as customers feel supported and listened to
- Better business outcomes
Who should attend Conflict Management Training?
WeTrain’s Conflict Resolution: Getting Along In The Workplace program is useful for anyone in any workplace. Our past clients are varied both in their positions and industries. For example, we’ve had frontline staff training alongside their CEOs. Experience and customer feedback have told us that Conflict Resolution: Getting Along In The Workplace is beneficial threefold: for the attendees, the organisation and ultimately, the customer.
Employees who will find the course content helpful include:
- Your sales teams and their support staff
- Your brand ambassadors
- Press and marketing teams
- Your admin teams, receptionists, telephonists and public ambassadors
As your course is unique to your company, we tailor it to the appropriate level and audience relevance. Just tell us your requirements.
How is the Course Delivered?
WeTrain’s Conflict Resolution: Getting Along In The Workplace course is generally presented as an engaging, interactive and fun two-day program, however, we can tailor the content to present a shorter session for conferences and events.
We aim to deliver training which is completely relevant to your business and your team. That’s why we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Conflict Resolution: Getting Along In The Workplace program either from your workplace or at a venue of your choice.
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
7 STEPS TO DELIVERING TRAINING YOUR
STAFF WILL LOVE (AND STILL GET RESULTS)
Some of the Organisations
we have worked with include:
In operation for 25 years, WeTrain has worked with companies from around Australia.
What Our Customers Say
“The RIRDC Rural Women’s Award has enjoyed a two year long relationship with WeTrain. The Award is a leadership and capacity building initiative and we employ their trainers to teach our Award recipients to present professionally and with confidence. Judeth was our trainer and her workshops are the stand out workshops of our program, because she empowers people and she offers strategic and practical support and tools. I love the way Judeth practices what she preaches, she puts alot of work into preparing for her workshops and has an intimiate knowledge of our recipients, so ensuring solid connections and maximising the benefits of the learnings. And the results speak for themselves, Our Award recipients have delivered incredibly powerful and moving presentations thanks to Judeth’s efforts”
Edwina Clowes, National Coordinator – RIRDC Rural Women’s Award
“Thank you for delivering a great workshop that gave our staff the feedback, tips and confidence they needed to deliver professional presentations. The workshops were well considered and catered to the different learning styles and experience levels in our different teams. The sessions were enjoyed by all and were very beneficial. I would highly recommend the training”
Santi Burridge, Director, Treysta Wealth Management
7 STEPS TO DELIVER TRAINING YOUR
STAFF WILL LOVE (AND STILL GET RESULTS)