EFFECTIVE AND EFFICIENT BUSINESS CORRESPONDENCE
1300 766 186THIS COURSE PROVIDES CLEAR, IMPACTFUL AND POWERFUL BUSINESS WRITING TRAINING, FOCUSSING ON THE CORRESPONDENCE NECESSARY IN THE WORKPLACE.
TRAINING OVERVIEW
In all business situations—business-to-business , business-to-client and inter-office—writing is the main form of communication. Does your team continually find their message gets ‘lost in translation’ amongst a chain of emails? Are customers constantly in touch because they are confused about how things work? Are the daily missives sent by your team to colleagues, customers, partners and suppliers helping or hindering the growth of your organisation?
The skill of writing well is as important as ever. WeTrain’s Effective And Efficient Business Correspondence training will ensure that your team’s writing—whether in emails, letters or notes—creates a positive and lasting first impression.
The skills and training within the course will help attendees to structure and plan writing, adopt an appropriate tone and use the correct grammar and punctuation.
What You’ll Learn
Like all WeTrain’s courses, our Effective And Efficient Business Correspondence course is designed specifically around your individual business needs. This means each course is slightly different but here’s an idea of what it is likely to cover:
WETRAIN’S EVERYDAY BUSINESS WRITING BASICS COURSE COVERS:
- Think before you write. The steps you need to take before you even begin writing to help achieve the desired results.
- Delivering your message. How to choose the best approach (email or on paper) to get your message across.
- Emails, cover letters, letters of complaint, adjustments (responses to complaints), bad news, acknowledgments, memos, requests, sales, and more…
- First impressions count. WeTrain’s course features a checklist to ensure your message is concise, clear, and compelling.
- The various types of business communication tools and how to structure each one so your message is clear and effective.
- Modern business correspondence—the current conventions and acceptable practices.
- Projecting a professional image and using persuasive language to maximise your communication assets.
- Applying business writing skills within an immediately actionable plan.
THE BENEFITS OF EFFECTIVE AND EFFICIENT BUSINESS CORRESPONDENCE FOR YOU AND YOUR ORGANISATION
Your staff are some of your company’s greatest assets and are essential in achieving your business goals and targets. To do this, they need to be able to communicate efficiently and effectively with their colleagues, customers, partners and suppliers. WeTrain’s ‘Effective And Efficient Business Correspondence’ program will ensure that your team develops and hones skills to improve direct and indirect communication with customers and fellow staff members.
The benefits of taking WeTrain’s course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- Better communication increases business prospects and improves relationships with new and potential clients.
- Fine-tuning your team’s business writing will increase productivity rates and reduces time dealing with misunderstandings.
- Business writing will ensure your first impression counts—each and every time.
- When equipped with the skills to write quickly and effectively your team will be less frustrated and be able to collaborate more effectively.
- Attendees will be able to create succinct and compelling internal and external communications.
WHO SHOULD ATTEND EVERYDAY BUSINESS WRITING BASICS TRAINING?
Nearly every person in your organisation will need to write an email or send a note at some stage during the working week. Unfortunately, very few people find that writing comes naturally. Our Effective and Efficient Business Correspondence programs benefit everyone of all skill levels. CEOs often attend the course alongside frontline team members.
Team members in the following categories are particularly likely to benefit:
- Staff members who deal directly with customers and the public
- Teams collaborating on internal projects
- Any of your sales staff from sales support to sales professionals
- Members of your customer service team
- Your organisation’s ambassadors
- All members of management and team leaders
- All members of your executive team
As all our courses are tailor-made for your organisation, we will develop a course to any level and audience. Just let us know your requirements.
HOW IS THE COURSE DELIVERED?
WeTrain’s Effective And Efficient Business Correspondence course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and eventS.
To ensure your training is relevant to your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Business Writing program either from your workplace or a venue of your choice.
CONVENIENT TRAINING AT YOUR PREMISES OR OFF-SITE
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
WHAT ARE IDEAL COURSE NUMBERS?
Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire team yet still have enough time to allow for one-to-one interactions.
If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.
The WeTrain Advantage – WeTrain’s National Network of Trainers
Catering from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
FREE CHECKLIST
7 STEPS TO DELIVERING TRAINING YOUR
STAFF WILL LOVE (AND STILL GET RESULTS)
Some of the Organisations
we have worked with include:
In operation for 25 years, WeTrain has worked with companies from around Australia.
What Our Customers Say
“The RIRDC Rural Women’s Award has enjoyed a two-year long relationship with WeTrain. The Award is a leadership and capacity building initiative and we employ their trainers to teach our Award recipients to present professionally and with confidence. Judeth was our trainer and her workshops are the stand-out workshops of our program, because she empowers people and she offers strategic and practical support and tools. I love the way Judeth practices what she preaches, she puts a lot of work into preparing for her workshops and has an intimate knowledge of our recipients, so ensuring solid connections and maximising the benefits of the learnings. And the results speak for themselves. Our Award recipients have delivered incredibly powerful and moving presentations thanks to Judeth’s efforts”
Edwina Clowes, National Coordinator – RIRDC Rural Women’s Award
“Thank you for delivering a great workshop that gave our staff the feedback, tips and confidence they needed to deliver professional presentations. The workshops were well considered and catered to the different learning styles and experience levels in our different teams. The sessions were enjoyed by all and were very beneficial. I would highly recommend the training”
Santi Burridge, Director, Treysta Wealth Management
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