Negotiation Skills Training covers:
- Understanding what negotiation involves and the importance setting clear goals-where both parties feel like they have won.
- Pre-planning negotiations so you can stack the odds in your favour and end with a successful result
- Breaking negotiation into five key steps. Learning these will help you to understand how to progress through negotiations to reach your goal
- Strategies and tactics to match different types of negotiations. Clear and effective negotiation communication to avoid misunderstandings and frustration
- How to deal with conflict and difficult people/situations so the end result is still successful
- The tactics and actions to avoid at all costs.
- The often forgotten but vital step you must complete BEFORE closing the deal
- Closing a deal professionally and with a smile on everyone’s faces
- How to implement new skills immediately into your action plan
The Benefits of Negotiation Skills Training For You and Your Organisation
Your staff are your company’s greatest assets and essential in achieving your business goals and targets. To do this, they need the skills to negotiate and communicate with confidence. The benefits of taking WeTrain’s Negotiation Skills Training course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:
- New and improved negotiation skills result in an increase in business
- A company’s results and reputation will be increased thanks to your team’s professional negotiation skills
- Thanks to their newly learnt skills, your staff will feel less stress when handling negotiations and instead, become more confident and happier
- An improvement in relationships with customers, suppliers and business partners which leads to better negotiations and outcomes for all parties
- The more confident the attendee’s negotiating skills, the better and more efficient the outcomes. This results in saved time and reduced costs as there are less flawed deals and problems
Who Should Attend Negotiation Skills Training?
Nearly every person in your organisation has to negotiate at some point and will, therefore, benefit from taking part in this course. In our experience, it’s not unusual to find CEOs on the course alongside frontline team members. Team members (even those who already display great negotiation skills) in the following categories are particularly likely to benefit:
- Any customer service staff
- Purchasing managers and their team
- Your sales team and sales support staff
- All managers and team leaders
- Executive staff
- Assistants and account executives
How is the Course Delivered?
WeTrain’s Negotiation Skills Training Course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.
To ensure your training is relevant for your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.
Remember, it’s your course, so you get to decide where it takes place. We are happy to teach Negotiation Skills Training program either from your workplace or a venue of your choice.
WeTrain’s Negotiation Skills Training Course is a one-day program.
Convenient Training at Your Premises or Off-Site
WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.
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In operation for 24 years, WeTrain has worked with companies from around Australia.
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