Flexible Live, In-house or virtual training for both large and small groups.


Negotiation Skills Training

Master the art of negotiation in the workplace for winning results that boost your organisation’s profits and your staff morale.

Training Overview

Being an excellent negotiator means coming up with win/win solutions, not simply dominating the ‘competition’.

Good negotiation is a learnt skill that will give you the edge on your competitors. This course will teach attendees how to plan for success, avoid any threats and maximise performance-to create agreements that reflect your company’s goals while still delivering a great result for all parties involved.

WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.

What You’ll Learn

Like all WeTrain’s courses, our Negotiation Skills Training is designed specifically around your individual business needs. This means that courses will differ slightly, however your course is likely to include the following:

  • Understanding what negotiation involves and the importance setting clear goals-where both parties feel like they have won.
  • Pre-planning negotiations so you can stack the odds in your favour and end with a successful result
  • Breaking negotiation into five key steps. Learning these will help you to understand how to progress through negotiations to reach your goal
  • Strategies and tactics to match different types of negotiations. Clear and effective negotiation communication to avoid misunderstandings and frustration
  • How to deal with conflict and difficult people/situations so the end result is still successful
  • The tactics and actions to avoid at all costs.
  • The often forgotten but vital step you must complete BEFORE closing the deal
  • Closing a deal professionally and with a smile on everyone’s faces
  • How to implement new skills immediately into your action plan

The Benefits of Negotiation Skills Training For You and Your Organisation

Your staff are your company’s greatest assets and essential in achieving your business goals and targets. To do this, they need the skills to negotiate and communicate with confidence. The benefits of taking WeTrain’s Negotiation Skills Training course are numerous and specific to each company. However, we commonly receive feedback about these particular benefits:

  • New and improved negotiation skills result in an increase in business
  • A company’s results and reputation will be increased thanks to your team’s professional negotiation skills
  • Thanks to their newly learnt skills, your staff will feel less stress when handling negotiations and instead, become more confident and happier
  • An improvement in relationships with customers, suppliers and business partners which leads to better negotiations and outcomes for all parties
  • The more confident the attendee’s negotiating skills, the better and more efficient the outcomes. This results in saved time and reduced costs as there are less flawed deals and problems

Who Should Attend Negotiation Skills Training?

Nearly every person in your organisation has to negotiate at some point and will, therefore, benefit from taking part in this course. In our experience, it’s not unusual to find CEOs on the course alongside frontline team members. Team members (even those who already display great negotiation skills) in the following categories are particularly likely to benefit:

  • Any customer service staff
  • Purchasing managers and their team
  • Your sales team and sales support staff
  • All managers and team leaders
  • Executive staff
  • Assistants and account executives

How is the Course Delivered?

WeTrain’s Negotiation Skills Training Course is generally presented as an engaging, interactive and fun one-day program, however we can tailor the content to present a shorter session for conferences and events.

To ensure your training is relevant for your organisation and circumstances, we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.

Remember, it’s your course, so you get to decide where it takes place. We are happy to teach Negotiation Skills Training program either from your workplace or a venue of your choice.

WeTrain’s Negotiation Skills Training Course is a one-day program.

Convenient Training at Your Premises or virtually online

WeTrain offers the flexibility to conduct training sessions conveniently at your premises or virtually online, ensuring a seamless and accessible learning experience tailored to your needs.

What Are Ideal Course Numbers?

WeTrain’s Negotiation Skills Training course is typically ‘hands-on’ so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.  

If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.



What are negotiation skills?

Negotiation skills are the abilities required to effectively discuss, bargain, and reach an agreement that is beneficial to all parties involved. Our Negotiation Skills course provides comprehensive training in tactics, communication styles, and strategies to make you a more skilled negotiator.


What is the most important thing in negotiation?

The most important element in negotiation is effective communication. It’s essential for understanding the needs and limitations of all parties involved. Our Negotiation Skills course dives deep into communication techniques, ensuring you’re well-equipped to handle any negotiation scenario.


Why is negotiation important in communication?

Negotiation is a vital aspect of communication as it helps to resolve conflicts, reach agreements, and build relationships. Our Negotiation Skills course focuses on integrating effective communication methods within the negotiation process to foster better outcomes.


How can you improve negotiation skills?

Improving negotiation skills involves practice, self-awareness, and acquiring knowledge of effective techniques. Our Negotiation Skills course offers practical exercises and real-world examples, ensuring that you not only learn the theory but also get hands-on experience to improve your skills.


What makes a good negotiator?

A good negotiator is adaptable, empathetic, and skilled in both verbal and non-verbal communication. Our Negotiation Skills training program aims to develop these traits through targeted exercises and case studies, making you a more versatile and effective negotiator.


How do you negotiate a difficult situation?

Negotiating difficult situations requires a calm demeanour, sharp focus, and strategic planning. Our Negotiation Skills course teaches methods to handle high-stress situations and difficult personalities, preparing you to navigate challenging scenarios effectively.

Some of the Organisations
we have worked with include:

In operation for 25 years, WeTrain has worked with companies from around Australia.

What Our Customers Say

“…WeTrain Training Was Nothing Short Of Amazing…The Highest Ratings…For Any Of Our External Providers”

“Judeth was recommended to me as an expert in her field and as a professional trainer, having worked with the University in previous years. The University contracted WeTrain to conduct training sessions with staff nationally.

The response to Judeth’s training was nothing short of amazing and she has set a record for achieving the highest ratings qualitatively and quantitatively for any of our external providers thus far. Judeth’s experience, combined with her skills and teaching abilities enabled staff to enjoy her sessions, acknowledge the value of training and apply the skills learnt immediately in the workplace.

On the administrative side, Judeth is an absolute pleasure to work with and maintains integrity by balancing her levels of contact to ensure they are meaningful, have purpose and provide insight into our continuing relationship.

I look forward to working with Judeth again and plan to include her in my strategic Learning and Development plan over the next few years.

On behalf of myself, my direct reports and the staff of ACU National, thank you Judeth!”

Monique Kinerson, Manager, Learning and Development, ACU National

“WeTrain recently ran a series of soft skills training programs for our finance department at Vodafone. We would highly recommend WeTrain to any company looking to up-skill their staff. We found WeTrain reliable, professional, and tailored training to our specific needs. The delegates found the training very valuable and have requested more training from WeTrain.”

Michelle Colbert, Vodafone, Finance Operations & Control

“We have used WeTrain services for the last two years. One of many workshops such as change management, leaders in operations-communicating through conflict, account management for our field team. WeTrain provides exceptional workshops which left the employees with a new vision and awareness of themselves as well as perception in the workplace. The workshops provided engagement through group interaction, using real life scenarios. The team had memorable team-building experiences, which demonstrated the strengths and weaknesses of the team”

Aula Gatei, HR/Payroll, Ontex Manufacturing Pty Ltd

Over the past few years, WeTrain has facilitated a variety of courses for our staff across the country. Everyone has been a success. The inclusive training style is progressive, and brings high-level, fresh thinking and ideas to the team. The sessions have always demonstrated a deep understanding of our business needs. We look forward to continuing to work together in the future.

Chelsea Corbel, Brand Manager, Slater & Gordon Lawyers

“I would also like to congratulate you on a great workshop. Although I didn’t attend, I have only heard positive feedback from those that attended–the entire workshop was enjoyed. It is unusual to run a workshop where the entire content is so positively received. Most comments evolved around -; ‘I wish it just kept going’.”

Jane Cockburn, Cochlear

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The delivery approach complemented the staff learning styles and made the engagement fun as well as creating new skills for the attendees. They looked for ways to integrate the principle of the training into the business practices of the organisation and therefore creating an immediate improvement in the results of the attendees from the training.

The range of courses allows us to create a business training package perfect for our organisation.

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They offered a variety of skills workshops that have left our staff inspired, highly skilled and motivated. The sessions are sought after by all Business Units within our organisation, her sessions are highly in demand!”

Alyson Gilbey, Learning & Organisational Development Consultant, ABB Grain Ltd

On behalf of my entire administration team of Antonine College, I wanted to tell you how much everyone enjoyed the training. We all came out of the session feeling refreshed, and I’ve confirmed that each and every one of us will be able to take something back from the training and apply it in our field. I would also like to thank Sue Matthews and the entire team of WeTrain for providing excellent training and services.”

Sister Sayde Bayssari, Antonine College, Office Manager

WeTrain has run several courses for our team including Personal Effectiveness, Team Building and Leadership. They have all been extremely interactive and engaging and given our staff practical tips that they are able to implement straight away. We have been delighted with the quality of the trainers and have received great feedback from all who took part. We look forward to working with WeTrain in the future.

Clare Reid, Office Manager, Transport Refrigeration Services

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We are looking forward to working with your organisation providing communication training for your employees.




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