Travel or gathering restrictions? Contact us for Remote/Virtual Delivery Options.


Problem Solving & Decision Making Training

Learn to identify problems, research options and choose the right solution, no matter what the situation

Training Overview

We are faced with problems every day and make several decisions before we even get out of bed! While many decisions come naturally, often we face problems which do not have an easy answer.

For some people, making decisions can be a struggle. They ponder extensively over what to have for lunch, let alone how to deal with an issue at work!

This two-day workshop focuses on problem solving and decision making, helping delegates to identify problems, research them and find the solution that works. By using a formula and process for problem solving, the level of anxiety is reduced and it is easier to come to the right conclusions, faster.

WeTrain’s style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.

What You’ll Learn

WeTrain’s Problem Solving and Decision Making course is tailored to meet your company’s unique situation and goals. Each course will vary due to your circumstances but will likely include some of the following topics and material:

This Course Covers:

  • How to apply problem solving steps and tools using the Problem Solving Model and Toolkit
  • Analysing information to articulate problems in your place of business
  • Thinking creatively when faced with difficult problems
  • Contributing to a problem solving team in a productive way
  • Identifying the right solutions for your specific business as an individual or a group
  • Implementing your decisions and follow up to evaluate their success
  • Avoiding common errors made by decision makers and reviewing the problem from every angle
  • … and more

The Benefits of Problem Solving And Decision Making Training For You and Your Organisation

We face problems each and every day. In business, the way we solve them can make a huge difference to customer experience, product and results.

By empowering your staff to approach problem solving strategically and systematically, you can improve the number of excellent decisions made on behalf of your business.

Problem Solving and Decision Making Training will strengthen your team’s ability to face and overcome challenges.

Benefits for your business include:

  • More synergy across teams in regards to the decision making process
  • A strategic approach to problem solving, resulting in more evidence-based decisions
  • Better analysis of data and available information when making decisions
  • Improved identification of beneficial solutions to business problems
  • Staff who feel more empowered, confident and motivated
  • A higher level of productivity due to fewer roadblocks
  • Better business results

Who Should Attend Problem Solving And Decision Making Training?

WeTrain’s Problem Solving and Decision Making program is useful for anyone in any workplace. Our past clients are varied both in their positions and industries. For example, we’ve had frontline staff training alongside their CEOs. Experience and customer feedback have told us that Problem Solving and Decision Making is beneficial threefold: for the attendees, the organisation and ultimately, the customer.

Employees who will find the course content helpful include:

  • Internal and external-facing teams
  • Your sales teams and their support staff
  • Managers, team leaders and supervisors
  • Executive team members

As your course is unique to your company, we tailor it to the appropriate level and audience relevance. Just tell us your requirements.

How is the Course Delivered?

WeTrain’s Problem Solving and Decision Making course is generally presented as an engaging, interactive and fun two-day program, however, we can tailor the content to present a shorter session for conferences and events.

We aim to deliver training which is completely relevant for your business and your team. That’s why we undertake an initial consultation, where we assess the skill level of your attendees, address your desired outcomes and find out valuable information about your company and its current set-up.

Remember, it’s your course, so you get to decide where it takes place. We are happy to teach WeTrain’s Problem Solving and Decision Making program either from your workplace or at a venue of your choice.

Convenient Training at Your Premises or Off-Site

WeTrain can come to your office if you have the right space and facilities to host your training, or we can talk about off-site venues to conduct your training.

What Are Ideal Course Numbers?

Our courses are typically ‘hands-on’, so we suggest keeping numbers to a minimum of 3 and a maximum of 12 people. This allows our trainer to interact with your entire group yet still have enough time to allow for one-to-one interactions.

If your group exceeds 12, we will happily structure your training program to meet the needs of a larger audience. Please contact us to discuss your requirements.

The WeTrain Advantage—WeTrain’s National Network of Trainers

Catering to all, from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers for corporate communication training programs. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.

Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.




Some of the Organisations
we have worked with include:

In operation for 25 years, WeTrain has worked with companies from around Australia.

What Our Customers Say

“The RIRDC Rural Women’s Award has enjoyed a two-year long relationship with WeTrain. The Award is a leadership and capacity building initiative and we employ their trainers to teach our Award recipients to present professionally and with confidence. Judeth was our trainer and her workshops are the stand-out workshops of our program, because she empowers people and she offers strategic and practical support and tools. I love the way Judeth practices what she preaches, she puts a lot of work into preparing for her workshops and has an intimate knowledge of our recipients, so ensuring solid connections and maximising the benefits of the learnings. And the results speak for themselves. Our Award recipients have delivered incredibly powerful and moving presentations thanks to Judeth’s efforts”

Edwina Clowes, National Coordinator – RIRDC Rural Women’s Award

“Thank you for delivering a great workshop that gave our staff the feedback, tips and confidence they needed to deliver professional presentations. The workshops were well considered and catered to the different learning styles and experience levels in our different teams. The sessions were enjoyed by all and were very beneficial. I would highly recommend the training”

Santi Burridge, Director, Treysta Wealth Management

How Can We Help With Your Training Needs? Contact WeTrain Today

We are looking forward to working with your organisation providing communication training for your employees.




Your Next Steps