We are pleased to be able to offer all of our training sessions as both virtual sessions ,in real time, with a live trainer and as online programs if you would prefer to have your staff work through the content in their own time.
This is the perfect time to do these sessions if your team are working from home or when travel and group gatherings are trickier. A great opportunity to develop your people when business might be quieter… and to give them the extra skills necessary to deal with challenging changes in the way we work and deal with people.
We are set up to do virtual, live training using Zoom or to send you a link to a pre-recorded online course which, of course, will still be specifically customised and tailored to your team and your unique requirements. We make every course we run relevant and practical.
We have mastered delivering engaging and interactive virtual sessions so that your people will be taking in as much information as with our in-house sessions and enjoying them too!
All of our courses can be in-house live courses and can run very efficiently as a virtual courses. We can literally do all of our courses virtually and face-to-face.
Please ask us to give you a quote for your specific needs and give it a go. Your team… and business…will thank you!!!
COMMUNICATING AS A VIRTUAL TEAM:
- Your organisation will be represented by a more professional team, including both team members and managers
- Better communication between existing and prospective customers will boost your business
- That all-important ‘first impression’ matters – in this instance, your team’s first interaction with customers will be professional and effective
- New communication skills will create a confident and happy team and workplace environment
- Your internal and external corporate messages will be delivered in a more succinct and compelling manner
Who Should Attend Communication Training?
Experience has shown us that people from all skill levels benefit from WeTrain’s Communication Training program. It’s not unusual to find CEOs on the course alongside frontline team members. Mutually beneficial for staff and the organisation involved, team members in the following categories are particularly likely to benefit:
- Staff members who deal directly with customers, suppliers, partners and senior management
- Any of your sales staff from Sales Support through to Sales Professionals Professionals
- Your organisation’s ambassadors
- All members of management and team leaders
- All members of the executive team
As all our courses are tailor-made to your organisation, we will develop a course to any level and audience. Just let us know your requirements.
The WeTrain Advantage – WeTrain’s National Network of Trainers
Catering from single-site businesses to nationwide corporate companies, WeTrain has one of Australia’s largest networks of professional and experienced trainers. Your course will be delivered by a subject expert who is highly practised and has qualified to represent us by attending the WeTrain Institute, our exclusive in-house training program.
Each of our trainers has the minimum qualification of a Certificate 4 in Training and Assessment, as well as many years of industry experience. We guarantee your course will be interesting, engaging and informative, with interactive techniques that encourage accelerated learning.
Some of the Organisations
we have worked with include:
In operation for 24 years, WeTrain has worked with companies from around Australia.
What HR Professionals Are Saying About WeTrain And Their Soft Skills Training Programs
The trainer really sought to understand our working situation in order to customise a Customer Service training program that would support the team in improving their skills in their everyday roles. It was important to me that the training was practical and experiential so that the team related to the potential benefits and felt confident to implement what they had learned day one back in the office. Thankfully this has proven to be the case and has allowed us as team to focus on how we can continue to improve our customer service.The trainer conducted the training in an engaging manner and was constructive and clear on how people could enhance their skills further—again very practical. This was a key part of helping people adjust and improve their approach to their role.“
Ngahina Richards, Head of Commercial Operations
“To any potential users of WeTrain specialised training, I would like to highly recommend their services. We used them to recently to provide Exceptional Customer Service training for our operational staff in the field.
The trainer took the time to come out and see our operations, understand our requirements and build a training package that especially suited our needs. She really understands the intricacies of how operational and field staff can and should provide great customer service and was able to get that message across to our staff in a fun, learning environment.
We are extremely pleased with the result, as many of our staff have commented that they feel more empowered as they now have the tools to deal with tricky situations, understand great communication and general customer service etiquette.
We highly recommend their services as we know you will be as pleased as we are with the end result.”
Steve Eastwood, Director at Acetek
“Thank you for delivering a great workshop that gave our staff the feedback, tips and confidence they needed to deliver professional presentations. The workshops were well considered and catered to the different learning styles and experience levels in our different teams. The sessions were enjoyed by all and very beneficial. I would highly recommend the training”
Santi Burridge, Director, Treysta Wealth Management
“…Staff Inspired, Highly Skilled And Motivated”
“ABB Grain has enjoyed a three-year long relationship with WeTrain.
They offered a variety of skills workshops that have left our staff inspired, highly skilled and motivated. The sessions are sought after by all Business Units within our organisation—her sessions are highly in demand!”
Alyson Gilbey, Learning & Organisational Development Consultant, ABB Grain Ltd
“Judeth Wilson is an exceptional trainer and leader who facilitated rapid learning for me during her Sales presentation training. A woman of high integrity and very approachable. Her humorous style challenged us to stand on our own strengths and express ourselves. A very competent trainer who uses highly effective energy management skills to provide ease of learning. I highly recommend anyone who wishes to grow rapidly in their individual training and sales style to be at one of Judeth's training events.”
Mia Munro, Mia Munro International
“Streeterlaw engaged WeTrain to further develop the skills of all of their staff in “Exceptional Client Service”. We had a combined morning training session for our secretaries and our solicitors as well as an afternoon session just for our solicitors. We have had extraordinarily positive feedback from all of our staff on the benefits of the insights and tips we received from our trainer, on ways in which we could enhance the service provide for our clients at Streeterlaw. The trainer was creative in her presentation style and customised the training to meet our needs. If you are interested in equipping your staff to better serve your clients, then I can highly recommend the “Exceptional Client Service” course run by WeTrain.”
Alison Streeter, HR Director, Streeterlaw
7 STEPS TO DELIVERING TRAINING YOUR
STAFF WILL LOVE (AND STILL GET RESULTS)